Client Success – Business Development Support Specialist
Business Development / Client Success
281-488-2022
Kyeisha.jones@drdacpa.com
What stands out to me about DRDA is the genuine focus on helping business owners succeed. DRDA looks beyond simply providing services and takes the time to understand the bigger picture of a client’s business, goals, and challenges. I also appreciate the collaborative culture and the way the team works together to create meaningful solutions and long-term relationships with clients.
What do you find most rewarding about your role?
The most rewarding part of my role is being able to connect with people, understand what they need, and help get them connected with the right resources and people at DRDA. I enjoy being part of the process that turns an initial conversation into a meaningful business relationship. Knowing that I can make someone’s experience easier while helping them take the next step toward their goals is very fulfilling to me.
How did you choose your career path?
My career path has always been centered around people, communication, sales, and helping others find solutions. I began my professional career in telecommunications and business development, where I developed a strong foundation in sales, relationship building, prospecting, and client service. I later became a business owner, operating my own childcare business for several years, which strengthened my leadership, management, customer service, and entrepreneurial skills. Those experiences naturally led me back into business development and client success, where I can combine my sales experience with my passion for building relationships.
In your own words, what is your job description?
I support DRDA’s business development and client acquisition efforts by communicating with prospective and current clients, coordinating meetings and follow-ups, maintaining accurate CRM information, and helping move opportunities through the business development process. I work closely with our team to make sure prospects and clients receive timely communication and relate to the appropriate DRDA professionals and resources.
Practice Areas or Focus Areas:
Personal Insights
What is your hidden talent or something unique about you?
One thing that makes me unique is that I’m naturally a connector. I genuinely enjoy meeting people, learning their stories, figuring out what they need, and finding ways to help. I’m also a natural problem-solver and tend to be the person people come to when they need something organized, figured out, or handled.
What do you enjoy doing outside of work?
Outside of work, I enjoy spending time with my family, traveling, exploring new places, trying new foods, shopping, and creating new experiences with the people I love. I also enjoy entrepreneurship and am always thinking about new ideas and ways to grow personally and professionally.
Where did you grow up or go to school?
I grew up in Kansas City, Missouri, and recently relocated to Houston, Texas. My professional experience has been shaped largely through hands-on experience in sales, business development, leadership, and entrepreneurship.
Favorite snacks, movies, or hobby:
I love trying new foods, traveling, shopping, and spending time with my family. If there’s an opportunity to travel somewhere new and make some good memories, I’m probably saying YES!
Do you have a personal motto or quote that inspires you?
“Where there is a will, there is a way.”
I believe that with determination, consistency, and the willingness to keep learning, there is always a way forward.