Welcome to the DRDA FAQ hub. Here you’ll find clear answers to common questions about retirement planning, tax procedures, client portal usage, and more. We’ve grouped them by topic so you can quickly find the information that applies to you.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act introduced temporary provisions for retirement plans, including Coronavirus-Related Distributions (CRDs), expanded loan limits, and waived certain Required Minimum Distributions (RMDs) for the 2020 calendar year.
What is a CRD (Coronavirus-Related Distribution)?
A CRD is a special type of distribution that plan sponsors could allow under the CARES Act. It applies to 401(k), 403(b), governmental 457(b), defined benefit plans, and IRAs. CRDs are not subject to the standard 10% early withdrawal penalty and can be repaid within three years.
Who qualifies for a CRD?
A “qualified individual” includes:
Participants may self-certify eligibility—no external documentation is required.
When could a CRD be taken?
CRDs could be taken between January 1, 2020 and December 30, 2020. Distributions made during this time may be retroactively classified as CRDs.
How much could be distributed under a CRD?
A maximum of $100,000 per individual, across all eligible retirement accounts. The amount could be taken in a lump sum or spread over multiple withdrawals in 2020.
Do CRDs have tax penalties or mandatory withholding?
Can the CRD be repaid?
Yes. Participants have three years from the date of the distribution to repay it, either in one lump sum or installments. Repayments are treated as rollover contributions.
How will CRDs be taxed?
Any amount not repaid will be included in income and taxed over three years—unless the participant elects otherwise.
Are plan amendments required?
Not immediately. However, plans that operated under the CARES Act provisions must eventually be amended to reflect these changes.
Will my recordkeeper need instructions?
Most recordkeepers reached out with opt-in or opt-out instructions. If unsure, contact DRDA for guidance on aligning your plan with your provider’s process.
What if a participant prefers a loan instead of a CRD?
The CARES Act temporarily increased the loan limit and allowed eligible participants to defer repayments.
When must loan repayments begin?
Participants could defer repayment for up to one year. The five-year repayment term was also extended by one year.
Do existing loans qualify for relief?
Yes, if the loan was in good standing as of March 27, 2020. Even terminated participants may qualify for deferral (pending IRS guidance).
Will interest accrue during the deferral period?
Yes, interest continues to accrue on outstanding loan balances during the delay.
Are Required Minimum Distributions (RMDs) waived for 2020?
Yes, for most plan types including IRAs, 401(k)s, ESOPs, and 403(b) plans. Defined benefit plans were not covered under this waiver.
What if an RMD was already taken in 2020?
The IRS allowed rollovers of certain RMDs distributed prior to the CARES Act. Check with DRDA to confirm if you’re eligible.
When will I receive my tax refund?
Visit IRS.gov and enter your Social Security number, filing status, and the exact refund amount. You can also check your state refund status on your state’s Department of Revenue site.
What if I clicked ‘Send to Preparer’ too early in the Tax Organizer?
Once submitted, organizers cannot be reopened. Options include:
What is EFTPS?
The Electronic Federal Tax Payment System (EFTPS) is a free U.S. Treasury service used by individuals and businesses to make federal tax payments securely online or by phone.
What is the eSignature process?
You will:
We recommend downloading your signed copies for your records.
How do I upload documents to DRDA?
How do I access my DRDA, LLC portal (NetClientCS):
www.drdacpa.comClient Access/ Client Portal from the DRDA, LLC website
OR
Click Client Portal Icon from the DRDA, LLC Website
Does DRDA, LLC have my portal password?:
DRDA, LLC does not store portal passwords due to security reasons. To reset your password, from the Portal login page, Click “forgot password”
My Multi-Factor Authenticator is not working, below are the most common causes
1. Make sure you have the latest version of the Thomson Reuters Authenticator App and that you have it open when logging in to the portal. Sometimes your phone may not receive the push notification. With the app open you should receive an “Approval Request”, you can then click the green check mark to approve.
2. If you purchased a new mobile phone since the last time you logged in to the portal, contact info@drdacpa.com to receive instructions on how to sync your new mobile device.
How do I access my documents /“draft return”?
Log in to portal , click client flow, select entity folder and locate documents. It is helpful to sort the docs by Document date
Contact our team at: